SharePoint Online Management and Administration Courseware (55370AC)

This four-day course covers the usage, configuration, and management of Office 365 and SharePoint Online.

The course begins with an introduction to Office 365, providing an overview of its core services and highlighting how to access the Office 365 administration portals. Students explore the process of setting up an Office 365 tenant for personal development purposes, while also being acquainted with SharePoint Online. The course demonstrates how to manage SharePoint Online using PowerShell, and prepares students to navigate Office 365 and SharePoint administration portals efficiently, create cloud only user accounts, and install PowerShell modules to connect with Office 365.

Next, the course guides students through configuring SharePoint policies settings. This involves understanding how to control external access, sharing, access controls, and setting up SharePoint and OneDrive defaults. Students learn to manage sharing policies in SharePoint Online and adjust SharePoint and OneDrive settings, ultimately gaining proficiency in planning and configuring external sharing in Office 365 and SharePoint access controls.

The course then transitions to working with site collections, a crucial component of SharePoint. Students learn how to create, manage, and configure site collections, delete and restore them, as well as control external sharing at the site collection level. The concept of Hub Sites is introduced, and its usage and deletion processes are explained.

Module 4 focuses on customizing individual sites, managing site navigation, and creating and customizing apps including columns and views. In addition, students learn how to manage site permissions and create and manage pages, including news pages.

The relationship between SharePoint and Microsoft Teams forms the next part of the course. The role of the SharePoint Administrator in managing Microsoft Teams, and how SharePoint provides the file experience in Microsoft Teams is elucidated. Students learn to manage SharePoint sites and site collections associated with Microsoft Teams.

The course introduces Viva Connections in the subsequent module, discussing how to extend the SharePoint Intranet into Microsoft Teams. Students gain insights into configuring Viva Connections, customizing the user experience in Viva Connections, and deploying the Viva Connections App.

User profiles management forms a part of the course, with the focus on managing user profiles from the SharePoint Admin Center. Students learn how to customize user profile fields and update a profile using Delve.

Next, students delve into managed metadata and content types, with the course highlighting how to use the Term Store to create and manage taxonomy, deploy managed metadata in SharePoint sites, create content types to deploy templates for items lists & libraries.

The final part of the course introduces Microsoft Search, Viva Topics and the security and compliance features in Office 365. Students learn about the Office 365 compliance portal and compliance score, plan and configure retention labels and policies, configure data loss prevention policies, create and assign sensitivity labels, and plan and configure Multi Factor Authentication.

The course concludes by looking at techniques for troubleshooting SharePoint Online and monitoring Office 365 Service Health. Students learn to troubleshoot Office 365 connectivity and service issues, with the course providing insights into reporting and monitoring tools and features available.